SBB increasingly relies on touchscreens at small stations

Published: Wednesday, Oct 30th 2024, 16:30

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In the near future, SBB will be replacing the platform displays at 113 small stations with so-called Smart Information Displays. These are large screens on which travelers not only see the departure platform of their train, but also receive further information.

As SBB announced on Wednesday, these touchscreens provide real-time information about timetable changes due to disruptions, for example. They are already in use at numerous stations and also provide information to people with visual, hearing and walking impairments.

This is because, for example, the font size on the screens is enlarged or the information is read aloud at the touch of a button.

At around twenty small stations in Switzerland, however, SBB will be installing new platform displays. They are suspended above the platforms and show in white lettering on a blue background when the train is due to depart.

The reason for these changes is that SBB wants to standardize customer information at small stations. Whether a small station receives a new platform display or a new touchscreen is installed depends on the volume of passengers and the connections offered.

There will continue to be yellow departure posters and loudspeakers at all stations to provide passengers with information.

©Keystone/SDA

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