the swiss times

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Swiss Post to Close 170 Branches by 2028

Swiss Post to Close 170 Branches by 2028

Wed, May 29th 2024

Swiss Post will close 170 branches over the next four years, reducing its network to 600 post offices and 2,000 serviced locations by 2028.

KEYSTONE/Martial Trezzini

Swiss Post announced on Wednesday that it will close around 170 company-operated branches over the next four years. By 2028, the network will consist of 600 post offices and 2,000 serviced locations.

According to a press release, traditional over-the-counter transactions such as deposits have declined sharply in the last four years. This trend is seen as irreversible, prompting Swiss Post to adapt by reducing its branch network.

Despite the reduction in jobs due to branch closures, Swiss Post stated that there will be no redundancies. The company expects higher recruitment needs in the short and medium term and will manage job reductions through natural fluctuation and retirements. Job changes are also possible.

Swiss Post plans to transform its 600 remaining branches into “service centers” in collaboration with banks, health insurance companies, insurance companies, and public authorities. Over the next four years, Swiss Post will invest over 100 million francs in staff, branch modernization, and new service formats.

For locations where post offices are closing, Swiss Post will work with municipalities to find alternative solutions, such as the “branch with partner” format or in-house services.

©Keystone/SDA

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